Shepherd's Bush Cleaners Modern Slavery Statement

This Modern Slavery Statement sets out the steps Shepherd's Bush Cleaners has taken, and continues to take, to ensure that modern slavery and human trafficking do not occur within our business operations or our supply chains. We are firmly committed to acting ethically and with integrity in all our relationships and to implementing effective systems and controls to safeguard people from exploitation.

Our Zero-Tolerance Approach

Shepherd's Bush Cleaners operates a strict zero-tolerance policy towards all forms of modern slavery, human trafficking, forced or compulsory labour, debt bondage, and child labour. This commitment applies to every aspect of our cleaning services, from the direct employment of our staff to the way we source products, equipment, and subcontracted services.

We expect all those who work for and with us to share this commitment. Any breach or suspected breach of this policy by an employee, contractor, or supplier is treated as a serious matter that may lead to disciplinary action, termination of contract, and, where appropriate, referral to relevant authorities.

Our Business and Supply Chains

Shepherd's Bush Cleaners provides commercial and domestic cleaning services. Our supply chains include providers of cleaning products and materials, workwear, equipment, and specialist support services. We recognise that certain sectors and geographies may present a higher risk of labour exploitation, and we take proportionate steps to identify and manage those risks.

We aim to build long-term relationships with trusted suppliers and to work only with organisations that uphold our standards of ethical conduct, labour rights, and respect for human dignity.

Supplier Due Diligence and Audits

We conduct due diligence on new and existing suppliers to assess the risk of modern slavery within our supply chains. This process may include requesting information on labour practices, working conditions, recruitment processes, and the use of subcontractors.

Where appropriate, we conduct supplier audits, either directly or through appointed representatives. These audits may include site visits, interviews with workers, and reviews of employment records to verify that wages, hours, and working conditions comply with applicable laws and our own standards.

If concerns are identified, we engage with the supplier to agree corrective actions and timescales. Where a supplier fails to demonstrate adequate improvement or cooperation, we reserve the right to suspend or terminate the business relationship.

Training, Awareness, and Responsibilities

Managers and staff involved in procurement, recruitment, and supplier management receive guidance to help them recognise signs of modern slavery and understand how to respond to concerns. We promote awareness of modern slavery risks among our workforce so that everyone understands their role in preventing exploitation.

Overall responsibility for our modern slavery approach rests with the senior management of Shepherd's Bush Cleaners, who ensure that this statement is implemented, maintained, and reviewed. Operational managers are responsible for embedding these standards within day-to-day activities, including supplier selection and workforce management.

Reporting Concerns and Protection

We encourage anyone working for or with Shepherd's Bush Cleaners to raise concerns about possible modern slavery or unethical labour practices at the earliest opportunity. Concerns can be reported to line managers or senior management without fear of retaliation.

We treat all reports seriously and handle them sensitively, respecting confidentiality as far as possible. We do not tolerate victimisation or disadvantage of any individual who raises a concern in good faith, whether or not it is ultimately substantiated.

Continuous Improvement and Annual Review

Shepherd's Bush Cleaners is committed to continuous improvement in our approach to tackling modern slavery. We regularly review our policies, risk assessments, and supplier management processes to reflect changes in legislation, best practice, and the nature of our operations.

This Modern Slavery Statement is reviewed and updated annually by senior management to ensure it remains accurate, effective, and aligned with our values. The review considers any identified incidents, audit findings, staff feedback, and evolving risks in our supply chains.

By maintaining robust controls, promoting transparency, and working collaboratively with our suppliers and workforce, Shepherd's Bush Cleaners strives to contribute to the elimination of modern slavery and to uphold the highest standards of ethical conduct in all aspects of our business.